Can I return a painting?

We offer a 100% money back guarantee.


Last Update 7 maanden geleden

Yes, of course. We offer a 100% money back guarantee.

We ask our customers to remember that our artwork is custom-made, and hand-painted. We understand that even after approving the initial emailed photos of the painting, you may have specific preferences or ideas that arise upon receiving the physical artwork. In such cases, we offer you the option to return the painting to us for revisions.

Our main goal is to ensure your complete satisfaction with the artwork, and we take pride in the skill of our artists. If you find yourself unhappy with the painting, our team is more than willing to make the necessary adjustments based on your feedback.

However, we kindly request that the requested revisions align with the original direction you provided to our artists. This ensures that we maintain the artistic integrity of the piece while refining it to meet your expectations.

We're committed to working closely with you until the painting reaches the level of quality and beauty you desire. In the unlikely event that we cannot achieve the desired outcome to your satisfaction, we will refund you the cost of the painting, minus our actual shipping expenses.

Please feel free to communicate your revision requests, and our dedicated team will work diligently to exceed your expectations. Your happiness with the artwork is our priority, and we strive to create an enjoyable art-buying experience for you. If you have any questions or concerns, please don't hesitate to contact our customer support team for assistance. Thank you for entrusting us with your artistic vision.

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